How Inbox Hustle collects, uses and protects your information.
When you register for and use Inbox Hustle, we collect information that helps us verify your identity, connect you to gigs, and pay you correctly. This includes:
We use the information we collect to:
Your M-Pesa payout number is used exclusively to send your earnings via STK Push. We do not store your M-Pesa PIN and never ask for it. Payment data is encrypted in transit and at rest, and is only accessible to systems required to process withdrawals.
We apply industry-standard safeguards — including encryption, access controls, and regular security reviews — to protect your data from unauthorized access, loss, or misuse. No system is 100% secure, and we encourage you to use a strong, unique password for your account.
We retain your personal data for as long as your account is active, and for a reasonable period afterward to comply with legal, tax, and fraud-prevention obligations. You may request deletion of your data at any time, subject to these obligations.
Under Kenya's Data Protection Act, 2019, you have the right to:
| Right | What it means |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Correction | Ask us to correct inaccurate or incomplete data |
| Deletion | Request that we delete your account and personal data |
| Objection | Object to certain uses of your data, such as marketing |
| Portability | Request your data in a portable, machine-readable format |
To exercise any of these rights, contact us using the details in Section 11.
Inbox Hustle is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from a minor, we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notice before they take effect. Continued use of Inbox Hustle after changes take effect means you accept the updated policy.
If you have questions about this Privacy Policy or how we handle your data, reach out to our support team via the Contact page or email help@inboxhustle.co.ke.